COVID-19 Updates

COVID-19 Updates 


Effective June 28, 2020

In light of the increased cases of COVID-19 in our community, Education First FCU has made the decision to temporarily close the lobbies of the Lamar, Laurel, Jasper and Rosedale branches, as well as the Administration Building.  This decision was made in the interest of protecting the health of our members, employees, and the safety of our community.

Please note that all branch services are available at the drive-thru, including account opening, card replacement, cashiers checks, etc.  Additionally, we offer a full suite of online services, including loan applications, online banking, remote check deposit via mobile device and bill payment services. Learn more about these convenience services.

If you require access to your safe deposit box, please call us at 409.898.3770 to discuss arrangements. 

COVID-19 LOAN RELIEF RESOURCES

We understand that that in addition to the many changes we have all had to make to our daily lifestyle choices and activities, COVID-19 has also impacted many of our members financially.  Below you will find links that will provide you with the additional information about deferring loan payments due to economic hardship.
 
  • If you have a personal secured or unsecured loan, please click here to submit a request to skip a payment.  If you need additional assistance, please contact our Lending Department at (409) 898-3770 to speak with a representative.
  • If you would like to have a member of our mortgage team contact you about a deferred payment for mortgage, home equity or land loan, please click here.
  • If you need assistance with your Business Loan, please click here
 

BRANCH SERVICES GUIDE

Our Branch Service Guide  breaks down all financial services that can be done through our Call Center, Online Banking app, Drive-Thru, and ATMs.

To download and print the Branch Services Guide, click here.
 

SHARED BRANCHING NETWORK

Shared Branching Network allows you to conduct in-branch transactions at participating credit unions nation-wide completely free of charge
 
If you have any questions, please do not hesitate to email or call us at (409) 898-3770​Our Member Support representatives are available to assist you by phone Monday - Friday from 8 AM to 6 PM and Saturdays from 9 AM to 12 PM. 
 

FREE CREDIT REPORT

During these times, accessing your credit is important. AnnualCreditReport.com is offering free weekly online reports through April 2021. You can request your free credit reports here.