Mobile Deposit FAQs

Click, snap and deposit your check

Track your deposit history

Paper checks, digital deposits - worlds collide

Be your own bank teller. All you need is our mobile app and the built-in camera on your device to deposit checks from anywhere. Here's how to do it.

How does Mobile Deposit work?

First, download our app on your iPhone® or Android™ device. Then, log in. You'll key in the amount of the deposit, and take a picture of the front and back of the check. That's it! Within seconds of uploading the transaction, you'll receive a confirmation that the deposit was received successfully.
Checks payable to you and any joint owner(s) of your Education First account, as well as business checks, can be processed through Mobile Deposit. All other checks must be deposited traditionally.
Mobile Deposit features multiple layers of security, giving your account and check data the highest level of safety available.
You can transmit mobile deposits to Education First 24/7, including weekends and holidays, with the exception of any routine maintenance downtime.
Deposits received electronically are processed similar to traditional paper deposits during the business day. Our window for processing electronic deposits may be extended due to poor image quality, incorrect account information, etc. Please contact us for additional details as to when this may apply.
Original checks should be stored for 7 days prior to being destroyed, or until you have received confirmation.
Our Mobile Deposit software has built-in duplicate detection tools that detect items already captured. If the software detects potential duplicate checks, an alert prompts you to make a decision about the items in question. Also endorse the back of the check with your signature(s) and write "For Mobile Deposit Only" as a precaution.
Our Mobile Deposit software has an Image Quality Assessment (IQA) tool that automatically identifies problems with the check image. If a problem is detected, you'll be asked to retake the photo.
If you have additional questions, give us a call at (409) 898-3770 or (800) 456-4684. We're happy to assist you!